Sling TV is a streaming app, so its issues are similar to that of any other streaming app. One of the most common issues that people come across is related to Sling TV password. Let us find out the solutions to those common problems so that if you encounter such issues, then you have the exact idea as to what needs to be done.
What to do when you forgot your Sling TV password?
If you are finding issues signing into your Sling TV account, then you need to make sure that the email address entered by you at the time of signing up for Sling TV is correct.
If you have tried everything, but not able to retrieve the password, then you have no other option but to reset it by email.
Enter the email address for your Sling TV account followed by pressing ‘Submit’. You will then receive an email along with a link and instructions to reset the password.
It may take 15 minutes for you to receive the link, but in case, you don’t, then you must check your junk email folder and spam folder as sometimes, the email goes into such folders instead of appearing in the inbox. You can add ‘firstname.lastname@example.org’ to your email contacts and try again. If you have done all these things, still not able to receive the email, then you will have to take help of Sling TV help and support.
What if you receive the email, but are asked to enter your current password?
If you have received the email and clicked the link, which has taken you to your ‘My Account’ page, then that means, you are still signed into your account and it will not be possible for you to reset the password without knowing the current password.
If you want to bypass this, then you will have to select the option of ‘Change Password’, select ‘Sign Out’, which is given at the top corner of the page and then, request the password reset option.
In case you are using a smartphone or tablet, then you need to tap ‘three horizontal’ lines given at the top corner of the screen in order to find the option to sign out.
What if you forgot your Sling TV email address?
If you are already signed into Sling TV app on one of your devices, then you can find the email address that is associated with your account. For that, you need to select ‘Settings’ and then, Account’.
If you are still not able to locate your email address or you think you may have typed in a wrong email address while signing up for the service, then you will have to get in touch with Sling TV help and support for the right assistance.
What to do when you’re locked out of your Sling TV account?
If you have tried to enter the password five times, but still not able to get into your account, then you will be locked for three hours. You can reset the password to unlock Sling TV account.