Sling TV app is the first choice for those who are fond of live and on-demand content. If you are using Sling TV and facing a few issues, then you need to get in touch with Sling customer support in order to find a perfect solution.
Some of the common issues faced by users while accessing Sling TV are as below:
Sling TV Error 4-310
If you are seeing this error, then you are watching Sling TV on Google Chrome. Therefore, you need to stop using Chrome to watch Sling TV and try a different web browser. This problem is extremely common and is confined to Chrome. You can fix this issue by moving onto another web browser on your PC.
Sling TV Audio Sync Problem
At times, you will find that the audio is uncoordinated with a video that you are watching on Sling TV. You will see the lips of the characters moving but the voice coming after a second or so. In this case, it is your Sling TV that is problematic or it could be some issue with your soundbar or headphones.
To fix this issue, you will have to restart Sling TV app on the device you are using it. If that doesn’t fix the issue, then you will have to restart all your devices, which includes your TV, soundbar, headphones, streaming device and any other device that is connected by you to watch Sling content.
If the sound and video are synchronized on other channels, then there must be some error with that particular program, which can’t be fixed by you. If the issue is happening with all devices connected to your TV or soundbar, then you can change the audio timing in the settings.
Check the TV settings for audio or sound and audio delay and then, adjust the audio until it matches with the video.
Missing Local Channels on Sling TV
You can fix any local missing channel on Sling TV by checking for IP errors. The only time you will be able to watch local channels is when you are present in your local area.
You can use IP lookup tool to check if Sling shows you as being in the right geo-location. Make use of Wi-Fi only device that is connected to your home network.
If you are using an Android device, then you need to ensure that location services are on. For that, go to ‘Settings’ > ‘Location’ > ‘Google Location Reporting 0’ > Location Reporting’ > ‘On’.
Sling TV Cloud DVR Issues
Sling TV Cloud DVR on Windows 10 and Xbox One. The issue related to Cloud DVR will be fixed soon as Sling TV is working on the issue.
Sling TV Error 6-402
When you see nothing but a black screen on the TV, then it means, you are dealing with Sling TV error 6-402. The error originates when a user is watching a sports game, but this error doesn’t mean that you can’t watch the game. You just need to see the game on another channel.
In the majority of cases, you are going to see this error while you are watching something on a local channel, but the same game is being broadcaster on the national channel. So, what you can do is, you can watching the game on a local channel, you can watch it on the national channel.